- STORE REVIEWS
- PRODUCT REVIEWS
2007-04-30
1/5
"I found this to be a very shady company, and like many reviewers here, their communication is horrible.
I purchased a chip that was "in stock", paid for over night shipping, and eventually got the product about 2 weeks later (from Canada to the US). The chip looked fine when it arrived, but we found it to be defective upon installation. Divineo issued a RMA number, and I mailed it back. They then wouldn't reply to my e-mais for the timing of the replacement, and they refused to resend me a functional one via next-dar air without me paying for special shipment-AGAIN. When I cancelled my order, they had the nerve to charge me a restocking fee. Because their website's disclaimer about restocking fees did not include non-functional items, and because I paid with Discover and had screen shots of their website, I was able to get credited in full, including my overnight freight costs (minus the ground shipment cost to return the broken unit).
Stay away from this company if you value your time and money."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
