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2020-06-16
1/5
Impossible to hang and no help from the company
"Besides waiting over 3 weeks for my blinds & then waiting over an hour to get customer support ( which is enough in my book for 1 star), these blinds they sent will not fit the bracket they sent to hang them. I have hung similar blinds all over my house ( from another company) and NEVER had problem hanging them. Customer service said perhaps the wrong hardware was sent so they [promised to send me a new set of hardware, but never did. They decided I did not know how to hang the blinds and sent pics and videos on how to hang them. Despite me trying over and over with no positive results, they continue to tell me it is my problem & not theirs. They will not refund my money, nor send any kind of meaningful help. Shameful."
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