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Merchant Member
2013-01-07
5/5
"I was very happy with the large number of components available for customization. However, in some cases I also felt lost because of that: when selecting a "quiet gaming system" base build, is there a point in ordering extra "noise reducing rubber screws", or is that already included?
When I ended up selecting some system components that didn't fit into the chassis together, the sales rep contacted me right away and suggested reasonable alternatives.
I changed my mind about an extension card a few days after I placed the order. Ava still allowed me to change the configuration, however, they forgot to update the price. When I pointed that out, they corrected the price and gave me a free game as an apology. I'm quite happy about that.
I wasn't so happy about shipping speed. Instead of the 10-14 days I expected, it took about a month. I understand that a custom build can take longer, but I would have expected a notification about that. As it went, I asked about my order after the 14 days had passed and only then learned it would take another 17 days until shipment.
When the system finally arrived, it was in perfect condition and has been working great so far. I ordered a Low Noise Gaming System, and it is indeed almost inaudible. Also, as I hoped, I was finally able to ramp up all the graphics settings on all the games I own to max quality :-)."
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