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2022-11-17
1/5
Horrific Return Policy for Shoes - Non existatant Customer service
"Purchased shoes for my daughter, women's size 11. Shoes 1/2 size to small, plus too wide. Purchased their add on "true fit" for returns/exchanges, $5. Women's sizes are 11 or 12, looked at Men's shoes. Found 11.5 women's and the men styles, that could work, all out of stock or insanely back ordered. Tried calling multiple times, to explain before returning. No one answered or replied. Returned and was only credited with $44 of the $70 spent on the shoes. WHAT a scam.
IF you know what you are ordering, as we have ordered a bag. That process went smooth."
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