"I bought two buckets of ChlorBrite and I tried to open them, but couldn't do it. I called one of the stores, and they told me how to do it. I did as instructed and could not open them. I watched a couple of videos posted on YouTube on how to open these buckets. Apparently, many more people have had the same problem, still I couldn't.
I tried to open them for the next two days; same result. Then I chatted online with someone on their website, and they told me to go to the store so that the employees can open it for me. That's 30 minutes away from home.
It amazes me that this people can make a product that works, but put in in a container that can't be opened. Their chemists do a great job; the guy that designs their buckets does not, and that's the one that **** me off."