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5/5
Excellent product and service
"Kipling Electric Fireplace Mantel Package in Burnished Oak - 6030E-BO. This is an attractive fireplace. The faux wood and slate are high quality. The glowing logs/embers are bright and realistic. The flames are okay. I almost gave this unit 4 stars because the actual firebox is not very big. The whole unit is a great size, but I bought it for the fire, and that part isn't big enough for me. But there is nothing wrong with the unit if you don't mind the smaller fire. Took about 2.5 hours to assemble. Highest marks to Hope who answered every question promptly and gave me excellent service. Product arrived undamaged in 6 days!"
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