- STORE REVIEWS
- PRODUCT REVIEWS
2023-11-25
1/5
Left on Red for an Exchange Request
"I ordered a radio control panel and one year warranty for my truck October 12th, and when the part arrived, I realized that it did not include the information display screen that is shown on the website. I filled out an exchange form and received an email from Guadalupe on Nov.6 asking if I want and exchange or just a return? My exact reply was "I want to exchange the radio control panel I ordered for the $53 information display screen and keep the one year warranty I purchased." I received another email two days later asking What the SKU number is for the part that I want? I replied with the number and an image of the part. As of today, Nov.25th, I have yet to hear back from them or receive the information display screen with a credit for the difference of the $116.79 that I spent. That is just bad customer service, deception, and laziness all rolled up in one."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
