"Ordered an expensive Dell Precision laptop. It arrived busted. A hole was in the box and in the computer. It was packaged poorly. That really needs improvement.
Each time I called Dell Refurbished it took 45 minutes of hold time. They did not call me back when they said they would. The customer service was non existent. After 6 hours they still had not found a replacement for mine. I said just stop. I will not deal with them again."