- STORE REVIEWS
- PRODUCT REVIEWS
2003-03-07
1/5
"I ordered a 9700 non pro atlantis video card from this company last sunday 3/2. Today is 3/6. I have yet to receive any confirmation, shipping notice, or even an invoice number showing my purchase order. It appears i am being scammed. Of course they have taken my money first. I dont get these people. I will never buy from them again. I have even posted at hardocp.com's and overclockers.com's forums telling buyers to be aware and dont deal with these people because you will result in a headache. I mean they say same day shipping yet, if it was processed monday morning, and shipped ground, it would still be at my house in phoenix arizona by now. WHAT IS THIS COMPANY TRYING TO PULL?"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
