- STORE REVIEWS
- PRODUCT REVIEWS
2011-07-29
1/5
"I never had a problem with AllHeart before. They had beautiful scrubs and decent prices. I bought numerous items before, but it only takes one HORRENDOUS encounter to make it so you NEVER go there again. I needed a Littman stethoscope- a special one for work and needed it by a Saturday (ordering on the Sunday before). I figured that would be enough time. Something went wrong with my processing and they told me that THURSDAY. I freaked so I called and the customer service lady assured me that since it was before 2PM, I could order another, cancel the first one, and receive it the next day. Someone even later called to confirm everything so I could get it today. I never got a confirmation email so I used the number and checked online today (the day I'm supposed to get it) and it said it was still processing. I called to confirm and she said- "yes, it does say rush shipping and you ordered before 2 but you still have to allow 24 hours for processing", why didn't the two salespeople and the managers tell me that? Now, I paid so much extra to get it by the time promised now I have to refuse the package or I'll have to pay return shipping. Never buying again."
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