- STORE REVIEWS
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1/5
"After waiting the "maximum" shipping time of 4 weeks, plus the additional week they ask customers to wait before inquiring about a missing shipment... I still have not received my order. I requested that it be resent via faster shipping, at no extra charge, or that my original shipping charges be removed. Their only response is that they are "unable" to do either. My original shipping charges were removed, BUT I was then charged for shipping of the replacement shipment.
I find their customer DIS-service to be completely disgraceful, and I will be returning the entire shipment and cancelling my account."
Detailed Ratings
Overall quality of the company
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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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