- STORE REVIEWS
- PRODUCT REVIEWS
2012-06-07
4/5
"buying from this store is risky. i have ordered from this store three times. the first time i received the package with two missing items which turned out to be on back-order, and i was refunded the money. the second time everything went perfectly. the third time i received 1 out of 4 items. then i got another package with another two items. fourth item turned out to be on back-order and i was refunded. I couple things to keep in mind when ordering from them
#1-they never answer emails. go to there website and call the number they provide for your problem, you may be redirected or given another number to call
#2-remember that your time zone may be different from theirs so call at the right time
#3-don't leave a voice-mail and hope they listen to it, instead wait an hour or so and keep trying till you get a hold of someone
#4-their shipping is really slow MOST of the time
#5-they don't really update their website as they should, so they might not have what you want
#6-if you really want the safest and best experience, fill up your cart with the items you want to buy, then call them and make sure EVERY item you want is in stock; this way you can remove any item not available
#7-Toysnjoys is just a family owned business (according to their website), they may not be as professional as you expect from corporate businesses, so you have to work with them to get your stuff
this store does have some really amazing stuff, and the trouble can be minimized if you take my advice. dont just cross your fingers and hope for the best!"
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