"Unlike today's mainstream consumer first choice for shopping, I avoid online buying as much as I possibly can for reasons dating back from early e-commerce days, and do spend the time to scoure local stores until there is no other choice but to OMG go online.
This is another recent pleasant experience where nothing else happened. I understand that now surveys are necessary as part of customer service to rate how we feel about the experience and I must say that it contributed to change how I feel about online shopping: it's OK!
I appreciate how prompt Mobile Fun was taking care of my order and I thank those who fulfilled it."