"Ordered on December 1, 2023 set of 9 HP920xl inkjet cartridges. Despite three reminders, telephone calls, leaving message for call back, kept getting same canned email response apologizing for delay and promising shipment soon. After a month, still no tracking number, no shipment, no update. Have filed complaint with BBB and also asked PayPal to step in to have refund issued. Avoid doing business with this company."