"I had purchased some wavy hair extensions from Donna Bella because a client of mine wanted extensions to add length and match the wave in her hair. Their site is very misleading when they say the wave of their extensions will relax over time because once she wash her hair for the first time the wave was absolutely gone and straight as a stick. Their customer service isn't much better either. I have been trying to get this resolved for almost a month now and still don't have any answers. I even have followed the protocol of the hair analysis and pictures of the hair...very disappointing experience."