"First, they tricked everyone to switch from DYMO to Endicia, making it seem as DYMO would no longer be supporting our stamp needs. Then they try to charge you a monthly fee of $17.99 for a postage license, to be able to print postage. Yeah right! No one needs a postage license to print postage. So I immediately canceled my account, and they stated they would refund me the first $17.99. I wasn't paying close enough attention, and 3 months later, they are still charging me. My fault for not getting any confirmation number. Then, when I try to call in again, I am put on eternal hold; 50 minutes later, I hung up. I had to file disputes through my bank and stop payments on any further transactions. Do NOT switch from DYMO to Endicia. DYMO still works fine. I pay for a stamp and print it when I need to. No $17.99 monthly postage license needed! Endicia needs to be investigated and shut down! Do NOT use Endicia! They are SCAMMERS!"