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2014-10-04
5/5
"I have never ordered glasses online before, so I was extremely nervous about handing my money over not really knowing what to expect. But the outcome was more than phenomenal!! A few months ago, I had tried the "five day try-on" through Rivet & Sway glasses so I could see what they were like. Each frame was adorable and were sturdy. I finally settled on the Ivy frames in Pink after sending the trials back. I had to wait some time though because I was so close to my next doctor's appointment, and wanted the most up-to-date script. Anyways, I went back to Rivet & Sway, which is now under Glasses.com. I was concerned the product would be different, but the price was good and I was willing to take a chance. There was a very minor hangup due to my prescription (my fault, not theirs!), but they called me to tell me they confirmed my script by that time and if I wanted to go ahead with the order. The man on the phone (Zack, if I remember!) was extremely nice and helpful! Later that evening, I received an email saying my glasses were ready to go into production, and that my lenses had been upgraded for free! They stated that it would take 5-7 business days for my lenses to arrive, but I received them after only 3 days!! The presentation was wonderful, and the glasses were perfectly made! I had the most wonderful experience with this company, and I will be sure to do it again!"

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