- STORE REVIEWS
- PRODUCT REVIEWS
2010-12-27
1/5
"As stated by other customers, an order was placed and I received no further information. I paid through my paypal account. I called 3 business days after order was placed and after checking site to see the item was still offered for sale and, after 3 phone calls to get someone to assist me that was not a voicemail box, I was told the item is not in stock and my refund is being processed. She stated that my invoice is not yet showing the cancellation because it is still being "processed". During the phone conversation the item was removed from the site. I inquired about a smaller pool being available at which time I was told that this item was also not available. Again it was removed during the conversation. It appears that a proper inventory is not maintained and/or it a scam to collect money and then keep it for days before refunding it. My refund has not yet been processed."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
