"April 30th at 10:00 am,,I called Radio Shack store in Inverness Fl.
About iPhone repair, he said All repairs are done at The store in Hernando Fl, do I drove the 35 minutes only to find the store closed, I call Inverness Store, The Mgr said come here and drop it off, so I drive back, I walk in,and The Mgr asks if I have a mask, as I say No, he points to the door, I assumed he had some at the door, so I look around, Not seeing any, I ask if he had some for customer's?
He said NO GET OUT!
He Yelled this at me, Completely Shocked,, I asked if I could place the phone on the other counter with my info,again, He said,,NO GET OUT.,I'm at least 15 ft away,, so as I start to leave, a lady walks in without her Mask, I didn't want her to get yelled at, so I told her she needed a mask, She had one in her car, I go and find a towel,Place it over my mouth and walk back in, I asked if this was Ok,, he again yelled No Get Out.
I couldn't believe how Rude he was being,,
He then said, Go back to Hernando Store, someone is There, I said No, I wasn't driving all the way back there since You told Me to come here. again, He yelled Get Out,, the way he spoke to me was Completely Unprofessional and just Rude.
So I said go to Effing Hell and Left.
So I drive back to Hernando only to find it Still Closed.
So on top of being a Complete Unprofessional Mgr, He Flat out Lied to me.
I have contacted Corporate Multiple Times have Heard nothing about My Treatment, but About my Purchases, I didn't buy anything. It's been 7 days and still no reply.
Very poor Customer Service, Hugely disappointed in Radio Shack."