- STORE REVIEWS
- PRODUCT REVIEWS
2010-10-19
1/5
"Another customer that was ripped off by Zip Zoom Fly's rebate program. They have their customer service reps send you an email stating a credit card refund will be issued but it never happens. See their email below:
Dear Customer,
We are sorry to hear the rebate is taking so long to process. For customer satisfaction, we will refund you $15 (the amount of the rebate) back to your card so that you can receive the savings you were supposed to get from the rebate. We will be voiding out the rebate since we will be refunding you the amount instead. Please feel free to contact us if you need anything else.
A month later not refund is issued and email inquiries are ignored. This seems to be a pattern of abuse that needs to be investigated. I will be spreading the word about Zip Zoom Fly and their fraudulent rebate program.
The rebate was only $15 but it's important to make sure these crooks don't reap thousands of dollars from running this common scam."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Least Favorite Stores
10463 reviews
