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Merchant Member
2010-01-25
5/5
"I'm thrilled with my experience with AVADirect! I've built my previous two computers, but have not kept up with the various parts and compatibility issues, so I went to AVADirect when I needed a new "box". Joe and Chris Mundy were exceptional in helping me put the right parts together for a computer that will serve me now and later. There were some issues with one of the parts, discovered because AVADirect will not ship a completed system until it has proven stable - and mine did not. Troubleshooting the problem and switching out a malfunctioning part solved the problem, though this did delay the unit shipping to me. Do I appreciate the fact that this troubleshooting was done at AVADirect's end and NOT mine? You bet! My new computer arrived and was a "wow" in itself. The unit was securely packed for shipping. The various cables inside are beautifully bundled and secured against flopping around. The accompanying "bits and bobs" and documentation were neatly packed in the motherboard box. Overall, a very professional job from start to finish. One small quibble - I wish AVADirect had been more pro-active in contacting me when there was a delay in the process (the bad part, troubleshooting and replacing same). When I contacted them, however, a response was quick and informative. I would DEFINITELY use AVADirect again!"
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Merchant Member
2008-08-11
5/5
"I have ordered from B&H on a number of occasions, most recently for a new camera. I have never had a problem with items ordered from this company. This order, as those in the past, was packed appropriately, shipped promptly and arrived in perfect condition. B&H will not have the lowest prices you find on the internet, but it will have a fair price and you will receive exactly what you expect. There is no hard sell of overpriced accessories from this company, no telling you that something like a camera will not come with a battery unless you pay extra, NOTHING like that. Some people do not like that B&H closes for religious reasons. I say hooray for people who put principle ahead of the almighty dollar. Yes, it can be a bit inconvenient, but the schedule is listed up front - there is no doubt about the company's intentions. I will definitely order from B&H again."
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