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1/5
Petco Repeat Delilvery and Customer Service Awful
"Words can not adequately express the frustration that I have for this service. The app told me that items were delivered but I'm sitting in my window and not ONE delivery truck or person came to my door and delivered Anything. Called customer service 1st rep never acknowledged me and I could hear her Personal conversation. O had to call back and the 2nd rep told me that it showed that it had been delivered to "Dock" no address!! I do not live on a dock. What is worse is that Petco seems to deliberately carry stuff online that they do not carry in their stores at least not what u purchase. I'm totally over petco."

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