ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
2019-07-10
1/5
my love affair is over
"My love affair with Ikea is over. I started buying their furniture as a college student. That quality was fine, but the service was excellent! Now, they've worked on their products but allowed their service to plummet. They take no responsibility, don't allow you to speak directly with people who are empowered to resolve problems and hire a delivery company with an F Better Business Bureau rating. When things go south, they say they "understand" your frustration but do nothing to make things better. Zero accountability means my almost 30 year love affair is over."

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share