- STORE REVIEWS
- PRODUCT REVIEWS
2005-08-13
5/5
"I am very happy with the order (Sigma 10-20mm Nikon Mount Lens) at 17photo.com. I ordered Saturday and got the lens by Thursday. Called in their 1-***-***-**** number and reached customer rep. without any delay."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
2004-10-20
5/5
"In brief:
TigerCool.com provides excellent flower delivery service to china. You have to be able to read Chinese before shopping on this web site.
In detail:
My father's 60years old birthday was on Oct 16th. He was in Taiyuan, China. My friend working in Siebel recommend tigercool flower delivery service to me. I ordered a birthday flower for my father 3:00PM Oct 15th PST (6:00AM Oct 16, Beijing Time) and called the customer service. Miss Xu answered the phone. She speaked fluent Chinese and helped me to change the deliver date. She told me TigerCool flower service has a dispatch center in Xi'An. Every morning 9:00AM Beijing time, TigerCool will send the flower orders to their Xi'An center. As long as the destination is with big cities, they are pretty sure the flower will be delivered on time.
Then, Oct 15 night (PST, Oct 16 Beijing Time), my father got the flower and he was very happy!
Thank you, tigercool!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
2004-10-18
5/5
"I ordered the Hitachi 4GB MicroDrive on Oct 8.
The same day J&R shipped my order. (I am very satisfied with this!)"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
2004-10-08
2/5
"I purchased an Kingston CompactFlash PC Card Adapter from ZipZoomFly.com after seeing good reviews here.
Yesterday, I decided to by a HITACHI MD4GBA 4GB MicroDrive 3K4 with Travel Kit, which I found the CompactFlash PC Card is in that kit.
Then, I had problem to cancel my order from ZipZoomfly.com. The order status showed "Packed", not "shipped". What I don't understand is, why can't I cancel an order which is still on their hand?"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall customer service
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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