- STORE REVIEWS
- PRODUCT REVIEWS
2015-02-28
5/5
"My Thinkpad Yoga kept rebooting so I sent it to the Lenovo EasyServ Center for repair. The center replaced the motherboard and the hard drive but failed to activate Windows 8 for me. After a few calls, Mr. Fredenburg from Lenovo Executive Relations contacted me regarding the issue. He was courteous and treated me like a valued customer throughout and resolved the issue for me in more ways than one. His resolution far, far exceeded my expectations. I am very pleased with Lenovo's service and customer relations! I have owned and used laptops from Acer to Toshiba and Lenovo's service is by far the best."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2009-04-02
5/5
"Excellent retailer. Answered all my queries promptly. Packaging was a bit flimsy but the watch I ordered came in excellent condition and in good time. I would certainly do business with Xcelwatches again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
"I had an excellent experience with NWV Direct. There are six things I like about NWV Direct's service. Firstly, I received the items I ordered in excellent condition and as described. Second, the items came within a couple of days. Third, NWV Direct's prices for the items, including S&H, beat Amazon.com's with its free shipping. Fourth, the speed of your delivery beats Amazon's free shipping and handling by well over a mile. Fifth, they kept me informed of the order and the movement of the order. Sixth, I have not had to call or speak with anyone. They handled the entire transaction with professionalism and speed. I would certainly do business with NWV Direct again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Favorite Stores
248 reviews
28 reviews
