GrillPartsSearch.com from GrillPartsSearch.com has responded
Posted Mar-17-2015
Dear Sir, Thank you for your order and your review. I would like to clarify the situation. You placed your order less than 30 minutes before our business closed on Friday afternoon 3/6/15. We shipped your order the very next day we were open, Monday 3/9/15. You chose our standard shipping which states 2-5 business days for delivery. We shipped from GA to you in CA, which took 5 business days. Your order was delivered 3/16/15. Your order was delivered to you far within the processing and shipping times noted in many places and multiples times on our website. To your note about order status; you were sent an email with tracking information on 3/11/15 that had a tracking number linked to updated shipping information regarding your order. We are sorry if there was any undue confusion, but if you would like to discuss the delivery of this order any further please give us a call 9am-5pm EST Mon-Friday. Thanks!
GrillPartsSearch.com from GrillPartsSearch.com has responded
Posted Mar-17-2015Thank you for your order and your review. I would like to clarify the situation. You placed your order less than 30 minutes before our business closed on Friday afternoon 3/6/15. We shipped your order the very next day we were open, Monday 3/9/15. You chose our standard shipping which states 2-5 business days for delivery. We shipped from GA to you in CA, which took 5 business days. Your order was delivered 3/16/15. Your order was delivered to you far within the processing and shipping times noted in many places and multiples times on our website.
To your note about order status; you were sent an email with tracking information on 3/11/15 that had a tracking number linked to updated shipping information regarding your order.
We are sorry if there was any undue confusion, but if you would like to discuss the delivery of this order any further please give us a call 9am-5pm EST Mon-Friday. Thanks!