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Merchant Member
2009-06-20
5/5
"Had a very good experience with Avadirect. Their prices were very competitive and service was excellent. I chose to have my wife call in over the phone to place the order since I was deployed at the time and during the call they let us know that one of the parts we wanted with the computer had been known to have some problems. They then suggested a different brand with the same specifications at the same price. This was very appreciated. After the order was placed, I received an email notifying me of the order. I logged onto the website a few days later and checked out the account that had been set up for me and saw that you could post questions pertaining to your order in one of the sections. I decided to try it out and asked a quick question. The next day checked the account and the question had been answered about 15 minutes after they opened for the day (hours were 10am-6pm ET if i recall correctly).
The order was placed on the 22nd of may and i received my computer on the 9th or thereabouts (I was on leave at the time so it was delivered to my apartment manager instead). When I got back I started to set up the computer and everything was well packaged and in very good condition. A note was attached to the side of the computer with some helpful things pertaining to taking out the packaging and inspecting the parts to make sure nothing was loose. After a few minutes of rearranging my desk area I plugged everything in and the computer booted up without problems. Drivers were installed and fully up to date which was very nice to see.
Overall this has been a very good experience and for the price I paid, the computer is very powerful. Avadirect put together a good computer at a good price with professional and courteous service the whole time. Excellent work!"
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