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2015-03-31
1/5
"Our computer was under warranty and we paid for an additional warranty. The hinge on the unit disintegrated and we took the computer in for repairs. We should have pulled the hard drive first. Now we are told that the only way we can get our data back is to pay up to nearly $500 for the transfer. The computer is in Kentucky and they will not ship the unit back unless we 1) pay for the data transfer 2) void all warranty. This is not acceptable.
Do not ever use this service!"
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