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2020-05-13
1/5
Customer Support is awful
"Placed an order and was given a receipt and estimated shipment date. On the date the shipment was supposed to go out I was sent a notification of delivery, but the delivery was in the wrong state! I contacted both the shipper and Micro Center, MC over text instructed me to reach out on chat, over chat was instructed to reach out over phone, on phone was on hold for OVER 2 HOURS!! Email request was similarly ignored.
While I was able to contact the shipper and resolve the situation, I am left incredibly disappointed in Micro Center. Complete failure to support the customer."
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