"These jerks are rip-off artists!
Here's their response to my complaint of false advertising:
Dear customer,
The item is brand new. The item is advertised as being brand new in
bulk packaging, which is the shiny silver bag it came in. The
scratches are mostly likely from the shipping from the manufacturer to
our warehouse, and the item shifting inside its package. If you
return the item, there will be a 25% restocking fee charged, because
the item is advertised as being in bulk packaging. Thank you!
Quoting Customer:
> The item I ordered (#8331099786) was described as:
>
> "Griffin iTrip LCD FM Transmitter for iPod w/Dock Connector - Brand New
> in Bulk Packaging (1) (A206,)"
>
> However, when I opened the antistatic pouch, it was clearly evident that
> it was not brand new. The front and back of the iTrip are heavily scratched."