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Merchant Member
2017-06-15
3/5
Gazebo canopy replacement
"Customer service reps (via email and on the phone ) are very responsive, helpful and in all ways customer service oriented. BUT
1. I don't think shipping should be charged to the customer on a return/replacement and
2. The canopy, even when correct model is extremely difficult to install. This ought to be re-engineered OR include information to that effect and tips for the most successful strategies to install the canopy."
