"I scheduled an appointment to have an oil change and tire rotation which when I bought the tires was included in the arrangement. Was told every six to eight thousand miles you need to have your tires rotated manager Matthew homes on Silver Drive told me they didn't need rotated even though it had been well over the allotted mileage. If they're going to sell a product they should honor it. They are nothing but scam artist. And they give mechanics a bad rap. Again they are scam artists. My recommendation is not to use the NTB on Silver Drive in Columbus Ohio."