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1/5
Horrible Customer Service
"Horrible customer service! I ordered three things on March 11th and it is now April 27 and I only have received two of the items . Apparently the 3rd item was back ordered. I was not told us at the time of purchase or even in the order email that came to me afterwards.
Good thing I ordered way in advance because the third thing is for a birthday in May. When you email them to try to get answers, they email back WEEKS later with not much information. Just “it’s backordered ...will come soon.”
1. why wasn’t I told it was on back order when I ordered?
2. what does soon mean?!"
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