"I purchased a brand new laptop (had to save for it) it arrived new in box with all warrantee paperwork. It will not charge and has been sitting useless on my desk. Called the number on my warrantee card and gateway said the warrantee was no good because i bought it from newegg.com. Newegg said they dont cover it "thats what the manufactures warrantee is for. So now weeks later I am out 700 dollars and am totally screwed. "F" Gateway and their crooked ways they should be able to run the ssn and see its brand new they should honor their warrantee HO DO YOU TRUST WHEN EVERYONE IS A CROOK"