- STORE REVIEWS
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2008-11-17
1/5
"A pure Scam! They have failed to honor their rebate. If that wasent bad enough their Customer service is aweful. They have failed to respond to many attempts on my part to find out what happened.
Now one of the 4850 cards is dead and I cant even get them to fix it. On the forums there are many people in the same boat as me so all I can do is try to warn as many as possible to stay away from this company."
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2008-10-28
5/5
"I have bought parts from them now several times. I am very impressed by their speed of delivery as well as how quickly they send notice of receipt of order and order shipped.
Excellent job Sidewinder, be back soon."
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2008-08-11
1/5
"What terrible service. I ordered a monitor on the 7th and it is now the 10th and hasent shipped yet.
When I tried the online chat to cancel the order I was told by Walter that even though they hadent shipped it yet there was no way I could cancel the order.
When I called them directly I was told they could put in a request to cancel it but it would take 1 to 2 days to find out if it had been canceled.
STAY AWAY from Overstock.com. What a terrible experience this is."
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2007-06-05
2/5
"$14 for 2 day shipping of a single 80mm fan?
OK I knew that from the start and had to have the fan so I paid it. But when it got here today the box had Black Sharpi writing on it and had been opened.
At least it works and I really needed it today.
(still $29 for a single 80mm Silverstone fan is nutts)
Pretty sure I wont be going back."
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2007-05-23
5/5
"Awesome dosent do them justice. i have been pretty disappointed lately by LOUSEY customer service from a few online retailers.
TAP plastics has definitely made my day. This is now my second order and BOTH showed up the day after I placed them with standard UPS ground.
Congrats to TAP for the great service and please other online retailers follow their example."
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2007-05-23
1/5
"Rip-Off. Besides many mistakes on previous orders I was charged for the shipping costs of metal I never received.
They failed to notify me that a part of my order wasnet in stock (even though I specifically put a note in when I ordered the order saying to cancel the order if any part of it wasent in stock)
Ok so I open the box and its missing the most important piece. I call them up and am told the part will be in that day (5 days later) and when i tell the guy I need it immediately he chuckles. I was told they called me but never received any call, turns out they called the wrong #.
So no prob I say cancel the part and I will go somewhere else. I check to see if there was a credit issued and notice they still charged me for the shipping of the part that wasent sent.
Their web site is cool and easy to work with but their customer service is awful.
(thats not even including the "ripping me off part""
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2007-05-23
1/5
"At first I wanted to start with a bunch of 4 letter words showing how upset I was. but than I thought about it and realized what was the point of a review if all it consisted of was ranting?
So I am REALLY disappointed in the quality of service from SVC. I ordered a VERY IMPORTANT part Fri. and paid Overnight for it. I received a call a few hours later telling me that they were gonna charge me less and it would still be here Sat.
Cool, save money and gets here next day.
Ok now its Sat and no part. I figured ok Mon for sure, Nope. Now its Tuesday and still no part.
Like I mentioned several times to the SVC staff it was REALLY REALLY important that I get this part quickly.
So finally I calmed down and called them and was told "GET THIS"- because they wernt very busy my part never got shipped out till Monday.?????
This is now the 3rd time I have had a problem with SVC and shipping. Three strikes and ur out guys, never going back.
EDIT: 1 day delay?? Your employee said I would receive it Saturday...It showed up Wed. (thats quite a bit more than 1 day)
And how exactly do you make up for those days lost waiting for the part? (you cant)"
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2007-05-17
5/5
"Awesome Company. Not only did the order get here quickly but I placed 2 separate orders within a hour and on their own they combined them and sent me a $10 refund for excess shipping.
A BIG thumbs up to awesome service."
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2007-05-14
4/5
"I ordered a stick of memory and it was a very good deal and was well packed. However I was a little disappointed that it took 6 days to get from Texas to Nevada. I have sent parts to Europe and Australia in 4 days and paid similar postage.
I did appreciate the email I received from them asking how things went. Nice personal touch."
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2007-04-27
1/5
"The ABSOLUTE worst customer service I have ever seen. On their front page they say "Orders over $125 are shipped free"
So I ordered a bunch of fans to make the order over $125. When I paid for the order they charged me for shipping.
I opened a support ticket immediately ( IYJ-645373)and received no responce the next day, I called the store and left a message and it wasent returned.
I made another support ticket saying if they were charging shipping to cancel the order and also received no response. Finally I called 3 days later and someone answered the phone. The person said the order had not been shipped yet so I asked for a third time to cancel it.
I will NEVER order another thing from them again.
This is the second time I had trouble with them (out of 2 orders)"
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5/5
""
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2006-08-23
1/5
"I ordered a Power supply from RadioShack.com and there was a $40 rebate through onrebate.com
I sent in the correct paperwork and 2 weeks lter I received a email saying my address didnt match up.
I have sent in for rebates several times before on onrebate agreeing to pay them to expedite my rebate.
This time I did not. I have contacted then several times and received no reply and their phone # goes to a recording that offers no help as well.
In their email they said I needed to remedy this in 30 days but there is no way to contact them.
I will no longer shop at Radioshack or anyone who uses onrebate.com for their rebate service."
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2006-05-24
4/5
"I was disappointed that the fan controller I ordered wasent the one they advertised. Physically it was the same but it was shown as Enermax and I received one labeled Sunbeam.
I was offered my money back."
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2006-01-06
4/5
"I ordered a New Asus MoBo overnight. They only charged me $12 for overnight shipping. And it came next day, thanks Frys."
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2006-01-06
1/5
"Flatout Fraud! Beware!!! After reading similar reviews of others that sent parts back using USPS Priority mail that were never received I have come to the conclusion that if you do not use UPS with tracking they receive your item and do not issue you credit.
If there is no way to prove it on your part you are out of luck.
Please BEWARE or this Companies FRAUDULENT practices."
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Ability to determine if a product was in-stock real time
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Delivering products damage free
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