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2020-05-28
1/5
Do NOT Buy From This Site!!!!!
"Wrist-band.com advertised receipt of a no-touch thermometer within 24 hours. I was in desperate need of one when we returned our employees to work following a COVID-19 shutdown, as the local company that was supposed to perform our daily scans dropped the ball and I decided to do the scans myself. I was so happy when I saw this website. The 24-hour guarantee is posted EVERYWHERE on their site. I paid an extra $30.44 in next day shipping charges to be sure it arrived in time, making for a grand total of $120+ for this item. Ridiculously overpriced, but I was desperate and couldn't find these in stock anywhere. Not only did I NOT get the item the next day... it took 9 DAYS for me to get it! This was even after I chatted with them to explain the urgency of my situation. In the meantime, I scrambled locally and found one for $50 which is nearly identical and works great! When I contacted wrist-band.com to get refunded for my shipping charges (the least they could do), they refunded me only $20. When I questioned the amount, they told me "per our website we refund rush shipping charges only on a prorated basis". Unbelievably bad service - I will NEVER place an order from them again. This company is the worst and I want to make sure others avoid the same nightmare I experienced, from beginning to end!"

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