"Placed an order yesterday morning. Order was promised next day delivery. Today, account still shows processing. They blamed UPS! I went to Office Max "Online Chat". They said it was a third party vendor and delivery is always 2-3 days. They promised next day! They blamed UPS when they were still processing! They blamed 3rd party vendor. They told me a new delivery date had been posted to my account. Another lie! It still shows delivery today. How can I work with someone who won't tell me the truth. I once sold football tickets. I went to Offfice Max on Thursday and paid lots to ship them overnight mail. They forgot to give them to the FedEx guy and sent them out on Monday! I lost the sale and they refused all responsibility. Other than going into the store and physically putting an item in the cart, DON;T TRUST THEM!"