"I bought a new Google Pixel 6 and traded in the Pixel 5. They sent me the trade in kit 7.5.22 and i returned it 7.7.22 (USPS confirms this) and THEN my box sat in a warehouse at the crapo USPS shipping facility for TWO (2) MONTHS! 2 months! After multiple inquiries and being told to 'be patient' after 73 days they finally sent an automated email saying my phone was NOT in the box and that my trade in credit would be changed from the promised $347 to ZERO $0.00. These people are con artists and should NOT be trusted. NEVER buy from the Google store ever again. Buy thru Amazon or Costco as everyone else can't be trusted."