- STORE REVIEWS
- PRODUCT REVIEWS
2005-01-09
5/5
"Didn't get much in the way of communication, but I did receive confirmation and status email by way of paypal.
Received cable in a timely manner. I was quite pleased with the product when it arrived."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
2004-07-10
5/5
"I placed an order on Friday night for an Ahanix HTPC case and accessories. PCAlchemy called me on Saturday to let me know that they had just received a new replacement part number that had all of the accessories bundled and was $70 cheaper to boot! They just wanted to make sure that I would be a satisfied customer.
Would highly recommend to anyone. Excellent."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of checking delivery status
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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