"I bought a JVC camcorder from here. I told the sales person exactly what I was looking for which was a camcorder with stabilization, sd card compatible, face recognition and quality still prints. He showed me the JVC GZMS 120 and claimed it was the only camcorder they had in stock with all of those features. He even explained in detail how some of the features worked, after getting home and trying it out I was disappointed to find that the only feature it had that I asked for was sd card compatibility. When I returned to the store I was informed that I would have to pay an additional $30.00 in order to return it. The salesperson even tried to sell me a more expensive camcorder making more promises on the quality and features that it in fact did not have, she even went as far as claiming that all of their cameras had "cell phone quality unless I spent $1000.00 on what they had to offer". Unfortunately it wasn't until this time that I looked around and noticed the empty store and commissioned sales people standing around waiting for some sucker to walk in. I asked to speak to a supervisor so that I could explain that I was misled into buying their most expensive camcorder available at the time, I had been straight out lied to about every aspect of this product. It did not do one bit of good. Its a waste of time and money to deal with these people and I will not be doing any further business with them ever. If I would have taken the time to look them up before hand I probably wouldn't have taken the chance considering there is nothing good that can be found on their business ethnics anywhere."