mdindeed

STORE REVIEWS
PRODUCT REVIEWS

2006-08-17

1/5

"My wife bought a stethoscope and 3 knee hammers from this store. This is one of the most unreliable store we have ever seen on the net.No e-mails, no phone numbers. They took the money from the credit card the same day we ordered, but no sign of shipping. Just sent us e-mail that order has been sent for processing. We are waiting for 3 weeks for the order.NO sign of any shipping till now. I would say NO NO NO NO...please dont even think of buying from this sacmmers."

Detailed Ratings

Overall quality of the company

Pricing of products and services

Value the company offers

Is consumer focused

Is committed to quality products and services

Is easy to do business with

Is trustworthy

Likelihood of customers making future purchases

Likelihood of customer recommendations

Variety of brands and products offered

Overall quality of ordering process

Ease of checking order status

Ability to determine if a product was in-stock real time

Ease of ordering online

Overall product shipping and delivery process

Delivering products on-time

Ease of checking delivery status

Being updated on the exact date the delivery was sent

Delivering products damage free

Overall technical support

Being knowledgeable

Being easy to reach

Making decisions on their own

Resolving problems

Being trustworthy

Overall customer service

Customer service being knowledgeable

Customer service being easy to reach

Customer service resolving problems

Customer service being trustworthy

Customer service making decisions on their own

Product Returns/Refunds/Exchanges

Overall web site

Web site reliability

Web site being easy to use

Speed of web site

Invited

Reviewer Since Aug 2006

1 review(s)

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