- STORE REVIEWS
- PRODUCT REVIEWS
2015-01-18
1/5
"I placed a rather large non-commercial order for Food Service Warehouse. Unfortunately, the items did not ship on the guaranteed date. No offer was extended by customer service to address this failure to deliver on their guarantee.
A number of the items I received differed from their specifications on the website. While customer service made some attempt to solve these issues (it took over a month and far too many emails), I was shipped replacement items that again did not match the specifications listed on the website. When I brought this to the attention of customer service, it became evident my business was not valued.
While I was quite happy with the price-point of Food Service Warehouse, the unsatisfactory customer service response does not leave me confident I can order from them and expect reliable results."
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