- STORE REVIEWS
- PRODUCT REVIEWS
2003-11-25
1/5
"All I can say is KEEP AWAY. This is the type of company that gives the internet a bad name. Customer Service was non-existent.
I ordered on 08-AUG-2003. Product was delivered 21-AUG-2003 despite my attempt to cancel. Also, product was delivered without any confirmation (which is a UPS issue) but nontheless this could have been avoided. I asked for and received an RMA, and sent the product back.
As of 25-NOV-03, I STILL HAVE NOT RECEIVED CREDIT FOR MY PURCHASE RETURN. I contacted the credit card company to receive a temporary credit. STAY AWAY!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
