"I recently purchased a special kind of chair from Ergo Depot--this was my first purchase from them, and I was very pleased. I actually started out ordering the chair from another vendor I knew of, but when I had some unusual questions about it, they gave me canned, half-hearted answers. So I e-mailed customer service at Ergo Depot, and they were very helpful...going the extra mile for me and answering ALL my questions. After I placed the order with them, their follow-through and tracking was excellent. And when I discovered I should have purchased a different seat option, they took care of me quickly and professionally. I would highly recommend doing business with Ergo Depot!"