"It's been about a month with my new PC, and I must say, everything is perfect! I got exactly what I wanted. Assembly quality was excellent - the best I have ever seen in any commercially manufactured PC. Very carefully shipped - even the cpu heat sink/fan was secured by foam rubber. Nothing fell out, and nothing was defective. This was my first custom PC and I'll never buy another HP/Dell/Gateway again. At first, I hadn't heard of AVADIRECT, so I initially bought a custom PC from a certain "magic" vendor. Their PC broke after 10 minutes of use. The cpu heat sink wasn't tied down, and the cpu fried. I was able to secure a refund, and when the check came, I decided to try AVADIRECT. Delivery was not quick - 3 weeks. I did at first have a little trouble getting the configuration I wanted. I was forced to buy a (cheap) video card to get my desired configuration at the best price. When I asked for the same configuration without the video card (I already had a good card), the quote was $200 more! Despite these little irritations, I am very happy with my purchase and have recommended AVADIRECT to my friends."