- STORE REVIEWS
- PRODUCT REVIEWS
1/5
"Wow. I ordered a CD case from these guys. It was only $12.99, so I didn't expect much. Shipping was $13.54. When it arrived, the zipper was about 6" too long and hung outside the case. That's a defect that, in my opinion, shouldn't have gone out of the factory. Actually whoever sewed it must have been told to let it go. They probably used the same zipper for various sizes of CD cases.
Anyway, I told the company that I wasn't paying for the thing and that I wasn't paying for shipping. They offered me a $2 credit if I returned it and paid for shipping. I thought that was very funny. :)
Yes. Two dollars refund if I spent $13 to return it.
I told them I was going to dispute my charge unless I got a full refund and they paid shipping both ways, and I told them I'd write a negative review. So here it is.
In the end they wouldn't refund shipping to get the product to me because they claimed that shipping to get it to me was paid directly to a third party.
I wonder how it is that CDRDVDRMEDIA managed to collect all the money from my credit card, $26.53, but couldn't refund the shipping to get it to me. They refunded only $12.99 for the product.
My hope is that in the future companies will respect consumers more. We do in my company. I'd be embarassed if someone complained about something defective like that leaving my factory.
I sent them pictures and they got the product back and still made a lame claim that they couldn't refund shipping. So I disputed my credit card as I said I would."
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1/5
"I was looking for a Garmin GPS with built in European maps for a trip to Europe. 86th Street had the one I wanted.
When I spoke with a salesperson there, he told me that the Garmin GPS I wanted did not come with a car charger. I had thought they always came with a charger and that I need to buy it separately. I definitely needed one for my trip; so I took his advice and spent the extra $50 on the charger.
When I got the Garmin, of course it had its own charger. I tried to return the extra charger, but I couldn't contact anyone at the company by phone. I was on hold--seemed like forever. When I emailed them to try to make something happen, I got nothing back.
So either the overly aggressive salesperson either lied or didn't know what was in the Garmin box. He was very aggressive, but that didn't bother me.
If you buy from these guys, I suggest you know what you're getting because at least one guy on one day didn't; and their customer service is as good as non-existent."
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