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2024-04-11
1/5
Poor watch repair service
"Sent in my father's 1960 era Baylor watch for service. Quote for a complete service and crystal replacement was $493.00. I have only worn the watch for approximately 60 hours and it stopped working. Local watch repair shop opened it up.
Screw holding down the manual wind gear came off and gear plus screw free floating in the case. In addition, the watch is missing the two case screws which hold the movement down to the case and the crown stem is rusted. The didn't even replace the spring bars, they left the old rusted ones in place.
I complained and the company replied "watch is out of warranty, not our problem". They should have made sure the screw was tightened. They should have put new case screws in. They should have replaced the crown stem and crown. They should have put new spring bars in.
Do not send your watch to these crooks. Go local, find someone honest who you can trust."
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