Tired of the Empty Opportunities They Use in Their Marketing
"I 'm writing this as an artist that has worked a lot of non art jobs I did not necessarily like so I could continue to paint. Finally after much frugality and living without, I finally have a nest egg I wanted to use to outfit my dream studio.
My first order was a big one in my eyes. I wanted to pursue portraiture in oils but have always not liked the fumes, So I ordered Holden water soluble paint. One of each color that that they make. If anyone wants to go look up what that would cost, you will find I gave Cheap Joe a substantial order. Anyway , on that order I was promised an apron if I ordered a certain amount. I think I could have qualified for 18 aprons but their code I needed to include with my order would not compute. So I wrote off their apron as probably a no show. And it was.
Now recently I found a special on their website that for every 1 stretched frame of Joe's Prime Linen I buy, I will get 2 additional frames for free! Buy one and get 2 free! Well even though the lowly apron they forgot to thank me with for my business, didn't teach me a good enough lesson, I decided to take them up on this buy 1 get an additional 2 deal! So I ordered 45 /8x 10. 12 /16" x 20" and 12 x 24" x 20". That would mean I get 135? 8" x 10", 36/ 16" x 20" and 36/ 20" x 24". Right? Wrong. I got what I ordered and followed their instructions in their fine print. Stating that to take advantage of this offer I just order all my single canvas price purchases and the free items would be automatically added on.
Now yes I seen the fine print stating "while supplies last" in a disclaimer. But here is my problem with that.
I just received my order today and I went back to their summer sale on their site. The promotion has changed to just a discounted different price. No mentioning of limited supply. So I'm assuming there is still plenty of supply. They still have my free canvases!
I don't know about this business owner, but I've always thought if you bring a business some large orders, the business owner would be grateful for the business that was brought to him. I'm not expecting any special favors. Just honor what you promotion promised in the beginning. Or show documentation as to how your stock run out even when you still have to put same items up on a different sale.
To me this is a bait and switch tactic. Although probably a technically legal one. Maybe. One thing for sure is either Joe doesn't keep up with what sales tactics his people perform on the web, Or Joe is what he claims. He's cheap by weaseling out on his sale promotions."