- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2020-07-28
2/5
inadequate phone support
"Multiple attempts to contact a person at B&H proved inadequate. Put on hold for 10 minutes in order to ask a simple shipping question."
2018-05-17
2/5
Disorganized
"TT shipped mounting bracket a month before finally sending the prime item."
twistedthrottle from Twisted Throttle has responded
Posted Jun-29-2018Please accept our apologies with the delay in your order processing. We are revamping our Purchasing team and processes to improve our supply chain and communications to customers so we can avoid situations like this going forward. We have added new staff members and are making various improvements to our ordering frequency and demand planning, specifically. Please let us know if there is anything else we can do to help this situation.
henryp from B&H Photo-Video has responded
Posted Jul-29-2020