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2018-05-08
1/5
Horrible mother of the bride dress
"I ordered a lace mother of the bride dress and when it arrived it looked like the dress maker was drunk. The quality is extremely poor. The lace on one side of the dress was close together and on the other side the lace was much further apart. Some of the lace was fraying and some was even torn. There were also splits in the side seams. There were several parts where white cotton was showing and the dress is navy. They said when I asked for a refund - (As you can see the dress is very beautiful with very good price . Could you please kindly spend a liter time to fix the lace and keep the dress meanwhile we refund you partial money to you ?) If I was a dressmaker capable of fixing such a mess of a dress I wouldn't have ordered it through them. It would cost more than the price of the dress to get someone to fix it which I don't think would be possible. They are now saying - (As you can see the lace appliques on the dress was purely handmade to made to the dress, so it can not be exact same due to the handmade working. In that case, could you please check with your local dressmaker to alter or fix it , meanwhle we apply to return you partial of many to you as gift to you) This is a disgrace. I have sent them several photos of their disgusting work and they make out that they are giving me a gift of a partial refund. STAY AWAY FROM THIS COMPANY - THEY ARE BAD NEWS"

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